This Privacy Policy explains how Betspino, operated by Cashbit Group N.V. ("we", "us", "our"), collects, uses, stores, shares, and protects the personal data of visitors and registered players at thebetspino.org. Please read it carefully before using our services. By creating an account or continuing to use thebetspino.org, you acknowledge that you have read and understood this policy.
Betspino is a brand owned and operated by Cashbit Group N.V., a company incorporated under the laws of Curaçao. The platform operates at thebetspino.org and holds a valid gaming licence issued by Curaçao eGaming (licence number #157923). Cashbit Group N.V. is the data controller in respect of all personal data processed in connection with your use of thebetspino.org.
If you have any questions or concerns about this Privacy Policy, or wish to exercise any of your data-subject rights, you may contact us at any time via our 24/7 live chat facility or by email, both of which are accessible directly from thebetspino.org.
This policy applies to:
It does not apply to third-party websites or services that may be linked to from our platform. We are not responsible for the privacy practices of those third parties and encourage you to review their own policies.
When you register an account, make a deposit or withdrawal, contact support, or participate in any promotion, you may provide us with:
When you use thebetspino.org, we automatically collect certain technical and behavioural data, including:
We may receive personal data about you from:
We process your personal data for the following purposes and on the following legal bases:
| Purpose | Legal Basis |
|---|---|
| Creating and managing your Betspino account | Performance of a contract |
| Processing deposits and withdrawals via all supported payment methods | Performance of a contract |
| Verifying your identity (KYC) before your first withdrawal is released | Legal obligation; legitimate interests |
| Complying with anti-money laundering (AML) and counter-terrorism financing obligations under applicable law | Legal obligation |
| Detecting, preventing, and investigating fraud, cheating, collusion, and other prohibited conduct | Legitimate interests; legal obligation |
| Administering bonuses (welcome package, reload bonuses, cashback, free spins, VIP exclusives, promo code offers) and verifying eligibility and wagering compliance | Performance of a contract; legitimate interests |
| Providing 24/7 customer support in Dutch and English via live chat and email | Performance of a contract |
| Operating and improving the VIP programme and loyalty points system | Performance of a contract; legitimate interests |
| Sending you service communications (e.g. withdrawal confirmations, account notifications) | Performance of a contract |
| Sending you marketing communications about promotions, new games, and offers | Consent (you may withdraw at any time) |
| Responsible gambling monitoring, including identifying signs of problem gambling and applying self-exclusion or limit tools | Legal obligation; legitimate interests |
| Ensuring technical security and integrity of the platform, the Android APK, and mobile browser environments | Legitimate interests |
| Analysing player behaviour in aggregate to improve the game lobby, RTP performance, and site functionality | Legitimate interests |
| Complying with our obligations under Curaçao eGaming licence #157923 | Legal obligation |
Before your first withdrawal is processed, you are required to complete our Know Your Customer (KYC) verification procedure. This is a mandatory requirement under our Curaçao eGaming licence and applicable AML regulations. You will be asked to provide:
We may also request additional documentation at our discretion, including but not limited to proof of the payment method used, source-of-funds evidence, or enhanced due diligence materials, where this is required by our AML obligations or where unusual activity is detected on your account. Failure to provide requested documentation may result in a suspension of withdrawal rights or account restriction until verification is satisfactorily completed. Documents submitted for KYC purposes are handled with the highest level of care and are retained only for as long as legally required.
Betspino does not store full card numbers or sensitive payment authentication data on its own servers. Card transactions via Visa and Mastercard are handled by PCI DSS-compliant payment processors. E-wallet transactions through Skrill, Neteller, and Apple Pay are processed directly through those providers' secure environments. Payments via iDEAL and Trustly operate through direct bank-connection infrastructure, and cryptocurrency transactions (Bitcoin, Ethereum, Litecoin, USDT, Dogecoin, XRP) are processed through our crypto payment partners.
Betspino charges no fees on any deposit or withdrawal method. Transaction records — including method used, amounts, dates, and account identifiers — are retained by us in accordance with our legal and regulatory obligations.
Withdrawals are subject to the limits set out on thebetspino.org: a minimum of €40 for e-wallets and crypto (minimum €200 for bank transfer), a maximum of €5,000 per transaction, €10,000 per week, and €20,000 per month. Withdrawals exceeding €5,000 must be split into multiple transactions. These transaction records form part of your personal data and are processed accordingly.
We do not sell your personal data. We may share it with selected third parties only in the following circumstances:
We engage third-party companies to provide services on our behalf, including payment processing, KYC and identity verification, fraud prevention, IT hosting and infrastructure, customer support tooling, and analytics. These parties are contractually obligated to process data only on our instructions and in accordance with applicable data protection law.
Our platform integrates games from 47+ studios, including Evolution Gaming, Pragmatic Play, Play'n GO, Hacksaw Gaming, Relax Gaming, Blueprint Gaming, Nolimit City, ELK Studios, Big Time Gaming, BGaming, Kalamba, Spinomenal, LuckyStreak, Playtech, Spribe, SmartSoft, and others. These providers may receive certain technical and gameplay data (such as player session tokens and bet data) in order to deliver their game content. They do not receive your full identity profile unless separately required for regulatory purposes.
We may disclose personal data to the Curaçao eGaming authority, law enforcement agencies, tax authorities, or other competent regulatory bodies where we are legally required to do so or where disclosure is necessary to protect our legal rights or to prevent serious harm.
If you arrived at thebetspino.org via an affiliate link or entered a promo code at the cashier, we may share limited data with the relevant affiliate partner (for example, confirmation that a qualifying deposit was made) for the purpose of affiliate commission tracking. We do not share your full personal profile with affiliate partners.
In the event of a merger, acquisition, restructuring, or sale of all or part of Cashbit Group N.V.'s business, your personal data may be transferred to the acquiring entity. We will notify you via the email address associated with your account if such a transfer occurs and a new privacy policy comes into effect.
Cashbit Group N.V. is incorporated in Curaçao, and some of our service providers and game studio partners are located outside the European Economic Area (EEA). Where personal data is transferred to countries that have not been deemed to provide an adequate level of data protection, we implement appropriate safeguards, which may include standard contractual clauses approved by competent authorities, binding corporate rules, or other legally recognised transfer mechanisms. You may request details of the safeguards in place for any specific transfer by contacting us via live chat or email.
We retain your personal data for as long as your account remains active and for a period thereafter as required by our legal, regulatory, and contractual obligations. The following general principles apply:
When data is no longer required, it is securely deleted or anonymised in a manner that means it can no longer be linked to you.
Betspino uses cookies and similar technologies (such as pixels and local storage) on thebetspino.org and in the Android APK to:
You can manage or withdraw cookie consent at any time through the cookie settings tool accessible on thebetspino.org. Please note that disabling certain cookies may affect the functionality of the site. Strictly necessary cookies, which are required for the platform to function (such as session management and fraud detection), cannot be disabled.
Betspino is committed to promoting responsible gambling. As part of this commitment, we process gameplay and behavioural data to:
If you self-exclude from thebetspino.org, we will retain your details on our exclusion register for the duration of the exclusion period and will not send you marketing communications during that time. Self-exclusion data is retained after the exclusion period ends to allow us to honour any re-exclusion request and to comply with regulatory requirements.
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include encryption of data in transit (SSL/TLS), encrypted storage of passwords, access controls limiting staff access to personal data on a need-to-know basis, and regular security assessments of our platform infrastructure.
No method of transmission over the internet is entirely secure. While we take all reasonable steps to protect your data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account password and for any activity that occurs under your account credentials.
Betspino's services are strictly intended for adults aged 18 years or older. We do not knowingly collect personal data from anyone under the age of 18. Age verification is conducted as part of our KYC process. If we become aware that we have inadvertently collected data from a minor, we will delete that data promptly and close the relevant account. If you believe a minor has accessed or attempted to access thebetspino.org, please contact our support team immediately.
Depending on the jurisdiction in which you reside and applicable data protection law, you may have the following rights in respect of your personal data:
To exercise any of these rights, please contact us via 24/7 live chat at thebetspino.org or by email. We will respond to your request within a reasonable timeframe and in any event within any period required by applicable law. We may ask you to verify your identity before processing a rights request.
With your consent, we may send you marketing communications about promotions, bonuses (including welcome package updates, weekly reload offers, cashback promotions, VIP exclusives, and promo code opportunities), new games added to the lobby, and other Betspino news. These communications may be sent via email or, where applicable, via in-platform notifications.
You may opt out of marketing communications at any time by:
Opting out of marketing communications does not affect the delivery of service communications (such as withdrawal confirmations or KYC requests), which are necessary for the operation of your account.
We may use automated processes to analyse account and gameplay data for the purposes of fraud detection, AML screening, responsible gambling monitoring, and bonus eligibility verification. Where such automated processing produces a decision that significantly affects you (for example, an account restriction triggered by a fraud alert), you have the right to request human review of that decision. Please contact our support team to exercise this right.
thebetspino.org may contain links to third-party websites or services, including those of our game providers, payment processors, or affiliate partners. This Privacy Policy does not extend to those third parties. We encourage you to review the privacy policies of any external sites you visit via links from our platform.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the foot of this page and, where required, notify you by email or via a prominent notice on thebetspino.org. Your continued use of the site after any such update constitutes your acknowledgement of the revised policy. We encourage you to review this page periodically.
If you have any questions about this Privacy Policy, wish to exercise your data-subject rights, or have a concern about how your personal data is being handled, please contact us using any of the following methods:
We aim to respond to all privacy-related enquiries promptly. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority in your country of residence.
Last Updated: 2026. This Privacy Policy applies to thebetspino.org, operated by Cashbit Group N.V., holder of Curaçao eGaming licence #157923.
