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Home › Cookie Policy

This Cookie Policy explains how Betspino (operated by Cashbit Group N.V. at thebetspino.org) uses cookies and similar tracking technologies when you visit our website. Please read this policy carefully alongside our Privacy Policy and Terms & Conditions to understand how we handle your data.

1. Who We Are

Betspino is a brand operated by Cashbit Group N.V., licensed by Curaçao eGaming under licence number #157923. Our platform is accessible at thebetspino.org and is available in Dutch and English. Any reference to "we", "us", or "our" in this Cookie Policy refers to Cashbit Group N.V. trading as Betspino.

2. What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. They allow the site to remember information about your visit, such as your preferred language, login status, and how you interact with the page. Cookies do not contain executable code and cannot be used to access data on your device beyond what they store themselves.

In addition to cookies, we may use similar technologies such as web beacons, pixel tags, local storage objects, and device fingerprinting techniques. For simplicity, this policy refers to all such technologies collectively as "cookies" unless a specific distinction is necessary.

3. Why We Use Cookies

We use cookies for a number of legitimate purposes across thebetspino.org, including:

  • Keeping you securely logged in to your Betspino account during a session.
  • Remembering your language preference (Dutch or English) and other display settings.
  • Ensuring our responsible-gambling tools — such as deposit limits, session timers, and self-exclusion flags — function correctly and consistently.
  • Supporting our KYC (Know Your Customer) verification workflow so that document uploads and verification states are retained during your session.
  • Enabling the cashier to recognise your previously used payment methods (iDEAL, Trustly, Skrill, Neteller, Apple Pay, Visa, Mastercard, Paysafecard, and supported cryptocurrencies) and to surface the correct deposit and withdrawal flows.
  • Tracking promotional eligibility, including welcome package deposit stages, free-spin credits, reload bonuses, cashback periods, promo code redemptions, and VIP loyalty point accumulation.
  • Measuring site performance and diagnosing technical errors so that our 24/7 support team can resolve issues efficiently.
  • Analysing aggregated, anonymised usage data to improve the platform — including the slot lobby, live casino floor, sportsbook, and mobile experience.
  • Serving relevant marketing communications where you have given consent, including details about ongoing promotions and new game releases from our 47+ studio partners.

4. Categories of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are essential for thebetspino.org to operate. Without them, core functions — including account login, session security, the cashier, and responsible-gambling controls — cannot work. Because they are strictly necessary, they are placed without requiring your consent. You may disable them via your browser settings, but doing so will significantly impair or prevent your use of the site.

Purpose Examples of Function Duration
Session management Keeps you logged in, maintains basket/cashier state Session (deleted on browser close)
Security & fraud prevention Detects suspicious login attempts; protects account integrity Session / up to 30 days
Responsible gambling Enforces deposit limits, session time alerts, self-exclusion status Persistent — duration of restriction applied
KYC verification state Retains document upload progress; flags verified accounts at cashier Session / until verification complete
Load balancing Routes traffic to appropriate server to maintain site stability Session

4.2 Functional Cookies

Functional cookies enable enhanced personalisation and convenience features that go beyond bare necessity. They remember choices you have made so that you do not have to reset them on every visit. Placing these cookies requires your consent where applicable law mandates it.

Purpose Examples of Function Duration
Language preference Remembers whether you have selected Dutch or English Up to 12 months
Payment method preference Surfaces your most recently used deposit method (e.g. iDEAL, Bitcoin) Up to 6 months
Lobby filters & view settings Retains your preferred game category, sort order, or favourite studios Up to 6 months
Mobile/APK detection Identifies Android APK users to serve appropriate download prompts Session
Live chat state Maintains 24/7 live chat conversation context and agent handover Session
Bonus tracking Records which deposit stage of the welcome package you have reached; tracks free-spin credits on Gates of Olympus; logs wagering progress against your bonus balance Duration of bonus validity window

4.3 Analytics and Performance Cookies

These cookies collect information about how visitors use thebetspino.org — which pages are visited most, how long sessions last, which game categories attract most engagement, and where errors occur. All data collected is aggregated and anonymised; it is not used to identify individual users. We use this information to improve site performance, lobby structure, and the mobile experience. Consent is required before we place analytics cookies.

Purpose Examples of Function Duration
Traffic measurement Counts unique visits, page views, and session duration across the site Up to 24 months
Error & performance logging Records page load times, cashier errors, and game-launch failures to assist support Up to 12 months
Lobby engagement Tracks which studios, game categories (slots, live tables, crash, sportsbook), and titles are opened most frequently Up to 12 months
Device and browser data Records device type, operating system, and browser version to optimise mobile browser experience Up to 12 months

4.4 Marketing and Targeting Cookies

Marketing cookies allow us — and our trusted third-party partners — to display relevant promotional content to you, both on thebetspino.org and on external websites and platforms. This includes advertising about our welcome package (up to €800 + 120 Free Spins), ongoing reload bonuses, cashback promotions, VIP offers, and new game releases. These cookies may track your browsing activity across different websites. We will only place marketing cookies with your explicit consent, and you may withdraw that consent at any time.

Purpose Examples of Function Duration
Affiliate and referral tracking Attributes your registration to the correct affiliate or promo code source Up to 30 days
Retargeting Enables display of Betspino adverts on third-party sites you subsequently visit Up to 90 days
Campaign attribution Measures conversion rates from specific marketing campaigns or bonus codes Up to 12 months
Social media integration Supports share buttons and tracks interaction with Betspino content on social platforms Up to 12 months

5. Third-Party Cookies

Certain cookies on thebetspino.org are set by third parties rather than by us directly. These include game providers (such as Evolution Gaming, Pragmatic Play, Play'n GO, Hacksaw Gaming, Relax Gaming, BGaming, Nolimit City, and other studios within our 47+ provider network), payment processors (including those supporting iDEAL, Trustly, Skrill, Neteller, Apple Pay, Visa, Mastercard, Paysafecard, and cryptocurrency gateways), analytics services, and advertising networks.

Third-party cookies are governed by the respective privacy and cookie policies of each third party. Betspino does not control the placement or management of third-party cookies and cannot be held responsible for the data they collect. We encourage you to review the privacy policies of any third parties whose services you interact with through our platform.

6. Cookies and Responsible Gambling

Betspino takes responsible gambling seriously. Certain strictly necessary cookies underpin the responsible-gambling tools available on thebetspino.org, including deposit-limit enforcement, session duration warnings, cooling-off periods, and self-exclusion. Because these cookies are essential to the integrity of player-protection controls, they cannot be disabled without removing the protections themselves. If you have applied a self-exclusion or a limit through your account settings, the relevant cookies that enforce those controls will remain active for the duration of the restriction regardless of your general cookie preferences.

If you have concerns about your gambling behaviour, please visit the responsible-gambling section of thebetspino.org or contact our 24/7 support team via live chat or email.

7. Cookies and the Cashier

Our cashier relies on functional and strictly necessary cookies to operate correctly. These cookies ensure that:

  • Your minimum deposit of €20 is correctly processed through your chosen payment method.
  • Withdrawal requests are routed appropriately given the minimum withdrawal thresholds (€40 for e-wallets and crypto; €200 for bank transfer) and the weekly (€10,000) and monthly (€20,000) caps.
  • KYC verification status is correctly read so that withdrawals are only processed once identity documentation (government-issued ID and proof of address) has been confirmed.
  • Crypto transactions — including Bitcoin, Ethereum, Litecoin, USDT, Dogecoin, and XRP — are correctly associated with your account for same-day processing.
  • Bonus balances and real-money balances are separately tracked, ensuring that your own deposit funds are wagered first before your bonus balance is drawn upon, consistent with our welcome-package terms.

8. Managing and Controlling Cookies

8.1 Cookie Consent Banner

When you first visit thebetspino.org, you will be presented with a cookie consent banner. You may accept all cookies, reject non-essential cookies, or customise your preferences by category. You can revisit and update your preferences at any time by accessing the cookie settings link in the footer of any page.

8.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically instruct your browser to refuse all cookies, accept only certain cookies, or notify you when a cookie is being set. Please consult your browser's help documentation for instructions specific to your browser version. Note that restricting cookies may affect the functionality of thebetspino.org, particularly the cashier, account management, and responsible-gambling tools.

Commonly used browsers and their cookie-management pages:

  • Google Chrome: Settings > Privacy and security > Cookies and other site data
  • Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Microsoft Edge: Settings > Cookies and site permissions

8.3 Mobile Devices

If you access thebetspino.org via a mobile browser on iOS or Android, or via the Betspino Android APK, cookie management options may differ. On mobile browsers, consult your browser's privacy settings. The Android APK may use local storage in addition to cookies; settings within the app may offer additional controls. For specific guidance, please contact our support team.

8.4 Opting Out of Analytics and Marketing Cookies

You may opt out of analytics cookies at any time by updating your preferences through our cookie settings tool. For marketing and retargeting cookies, you may additionally use industry opt-out tools such as the Network Advertising Initiative opt-out page or the Digital Advertising Alliance's opt-out mechanisms, where applicable. Opting out of marketing cookies will not affect the delivery of strictly necessary or functional cookies.

9. Cookie Retention Periods

Cookies are retained for varying periods depending on their purpose:

  • Session cookies are deleted automatically when you close your browser.
  • Persistent cookies remain on your device for a defined period — typically between 30 days and 24 months — unless you delete them manually or they are cleared by your browser settings.
  • Cookies that enforce responsible-gambling restrictions remain active for the duration of any limit, cooling-off, or self-exclusion period you have set, regardless of other cookie preferences.

Specific retention periods for each category are set out in the tables in Section 4 above.

10. Data Processed via Cookies

Data collected through cookies may include your IP address, device identifiers, browser type and version, operating system, referring URLs, pages visited on thebetspino.org, session duration, game interaction data, cashier activity (excluding full payment card numbers), and marketing attribution identifiers. This data is processed in accordance with our Privacy Policy and applicable data protection law. Where cookies collect personal data, that processing is subject to the lawful bases described in our Privacy Policy.

11. International Data Transfers

Betspino is operated by Cashbit Group N.V., incorporated under the laws of Curaçao. Some of our third-party service providers — including analytics partners, game studios, and payment processors — may process data collected via cookies in countries outside the European Economic Area or Curaçao. Where such transfers occur, we take reasonable steps to ensure that appropriate safeguards are in place, such as standard contractual clauses or equivalent mechanisms.

12. Children

Betspino is an adults-only gambling platform. We do not knowingly collect data from individuals under the age of 18. Our registration process includes age-verification steps, and KYC procedures require a valid government-issued ID before any withdrawal is processed. If you believe a minor has accessed thebetspino.org, please contact our support team immediately.

13. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, regulatory requirements, or improvements to our platform. The most current version will always be published at thebetspino.org. Where changes are material, we will notify you via a prominent notice on the site or, where appropriate, by email. The date of the most recent revision will be displayed at the top of this page. Continued use of thebetspino.org following the publication of an updated Cookie Policy constitutes acceptance of the changes to the extent permitted by applicable law.

14. Contact Us

If you have any questions about this Cookie Policy, wish to exercise any rights in relation to data collected via cookies, or need assistance with your cookie preferences, please contact us:

  • Live chat: Available 24/7 directly on thebetspino.org (Dutch and English support available)
  • Email: Contact details are provided in the Support section of thebetspino.org
  • Operator: Cashbit Group N.V., licensed by Curaçao eGaming, licence #157923

We aim to respond to all queries within a reasonable timeframe and will always endeavour to resolve your concerns as promptly as possible.

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